Frequently Asked Questions


It sounds like you have a roof leak and need to take action to fix it. The best way to start is to determine the source of the leak. It is important to take any necessary steps to minimize further damage, such as placing a bucket or tarp beneath the leak to catch dripping water. Contact My Roofing Crew, or local roofing professional who can assess the situation and provide you with the best solution.

First you must identify where the leak is located. Then decide if you can safely stop the leak, by placing a bucket, etc.  After those things, the correct answer is always contact us! Either fill out our form or give us a call and we will gladly walk you through the next steps!

Roof system issues typically are found after leaking produced from wind and hail storms. Outside of storms, My Roofing Crew recommends a yearly roof inspection. These roof inspections often present cracked, warped shingles, missing shingles/tiles, deteriorated components such as flashings, boot pipes, loose seams etc.  Any of these issues, left unattended, could turn into larger, more expensive jobs! An annual inspection can help catch the small problems before they turn into large ones!

Like anything there the Obvious Signs: Missing shingles, exposed wood, water stains on ceiling, or water coming inside the home. 

And the not so obvious signs: rotting plywood, pipe collar cracks or leaks. Do not fear, My Roofing Crew is here to help you with both! 

If you cannot identify the obvious signs after a storm, My Roofing Crew has a few suggestions to identify water intrusion. 

1. Walk through your home, look at the ceilings and walls for signs of discoloration, bulging and drips. 

2. If possible, go to the attic and check wood framing for any moisture such as dark spots/rot, and wet insulation. 

Should you identify any of the above signs, please Contact us 

No, it is the homeowner’s responsibility to file an insurance claim. However, we are more than happy to help you navigate the insurance process once a claim has been filed and a work agreement has been made.

After the roof inspection, our project manager will advise you whether it’s in your best interest to file a claim or not. 

Absolutely, we would be more than happy to coordinate, meet with the insurance adjuster, and advocate for you!

It’s best to have an inspection at least once a year, but more often if you have had storm damage!